filters
state:
Show
city:
Show
product:
Show
Super unhappy with our after purchase customer service. We purchased an RV from La Mesa in West Sacramento only to go camping and have several issues. The issues weren’t necessarily the problem, but the Sales Manager (Camerons) inabilities to stand by your product and...
Read more
1.4
#1298943
Reply to reviews
Took my coach in for repair. It was 2 1/2 weeks before they decided we needed a special order part for slide-out covers. Total time to get coach back was 5 weeks. I had to call several times to get everything taken care of. In particular we had a radio installed there....
Read more
1.0
I didn't like
  • Customer service
#1287952
Reply to reviews
Show

La Mesa RV - Don’t do it people

Don’t ever buy from these people....,take my word for it. 14 days and still won’t drive this 2800qs, because we are afraid because the finance people can’t or won’t get the paper work straight. If I could get my down payment back I would happy to give the RV back
#1255230
Reply to reviews
I purchased a new RV at La Mesa but it took over a month to take ownership. The long delay was a result of a poor service department. I was assured many times it would be ready and it was not... they do not follow through and there "word" means nothing. The first RV I...
Read more
Anonymous
Cheryl Gapinski

The service at La mesa rv is very poor. Our 17 Winnebago View which we love needed repairs. It's been a week since we dropped it off. They will not respond to our calls or ema...

1.6
Product
#1237763
Reply to reviews
Not happy, due to the fact the mechanic that replaced the black tank, had his tools and parts in the corner up against the wall and put a hole in my wall. Now of course they kinda trying to push it off on me, as if I did it. Now if I had spotted before leaving, which...
Read more
1.5
#1215410
Reply to reviews
Show

La Mesa RV - Worst

Service Quality sucks they never call back trialer is there more then at home after weeks there for siding they left silicone everywhere had to go back this place sucks If I didn’t have a warranty and extended warranty I would never go back I’m almost tempted to start fixing things on my own and who cares about the warranty
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1211869
Reply to reviews
Show

La Mesa RV - It’s all good till

You call them good luck having them call you back, call three days in a row received a text how well they were going to take care of me, I’m part of the family, But I guess I’m part of the family where they’re not gonna call me. My neighbor saw my new RV and told me he had bought a motorhome within a few days of my purchase and he’s called them for six days with nobody calling him back
#1211816
Reply to reviews
The service people avoid you like the plague. They do not return phone calls and are either out to lunch or on vacation. They ordered a new door for our half bath. They called to tell us it was in. We drove all the way to Phoenix (80 miles) and were told that the...
Read more
1.7
I didn't like
  • Customer service after the sale
#1207783
Reply to reviews
You will be treated fantastic as long as your warranty is fairly new. As it gets closer to expiring, the service follows the downfall. I had had to wait MONTH to get warranty work done. My 1 Year is now up, but I purchased an extended warranty. I have been WAITING TWO...
Read more
1.9
I didn't like
  • There is no reliability
  • Service department non reliabilty
  • Business practices
#1172761
Reply to reviews

Contact La Mesa RV

Mailing Address:
La Mesa RV Center, Inc.
7430 Copley Park Place
San Diego, Ca 92111
USA
Phone:
(858) 874-8000
More
We made the mistake of purchasing our RV from La Mesa. Despite purchasing our unit from them, we have received horrible, horrible service. We have had our motorhome in for service for the same problem FOUR times. Each time they keep our motorhome for WEEKS before doing...
Read more
Penelope_2018
Penelope_2018

I feel your pain! I am in the same boat and it is sinking. What an awful experience in buying my very first RV! UGH!

1.0
I didn't like
  • There is no reliability
  • Staff not making any effort to return calls
  • Service scheduling
#1153991
Reply to reviews