filters
State:
Show
City:
Show
Product:
Show
Show

La Mesa Rv - Horrible buying experience

Although I really like the La Mesa, RV organization I had an absolutely horrible buying experience with La Mesa, San Diego. Nothing but misrepresentations, broken commitments, and poor service. On the plus side, I did take my new RV to La Mesa, Tuscon who bent over backward to make some of the bumbled delivery services right.
Company wrote 0 private or public responses to the review from Dec 10.
1.0
Details
Customer service
Staff
I liked
  • Weather
I didn't like
  • Whole buying experience
#1419740
Reply to reviews
Show

La Mesa Rv - Service dep and refund

You have to call them back on Service very very poor on calling back Staff very irresponsible On following up Very in professional ! Would never buy anything from Them beware!
Company wrote 0 public responses to the review from Nov 05.
#1394324
Reply to reviews
I purchased a brand new Rv motorhome in late June. I needed to be on the road the next day. They delivered the new coach and I said I would do a proper walk through when I returned. A week later the coach went into the shop. I never received a call until 2 weeks ago....
Read more
Company wrote 0 private or public responses to the review from Oct 07.
2.2
I liked
  • Service manager was nice
  • Motorhome
I didn't like
  • Coach not delivered on time
  • Waiting for over an hour and a half for a walk through
  • Poor communication and not being treated as a valueable customer
#1375594
Reply to reviews
Worst experience I’ve ever had. Bought a 2018 Fleetwood Jamboree I was so happy to find the one I wanted with bunkbeds and the price was really good too, but unfortunately it turned out to be the RV from *** I bought it and July I put a down payment on it and I’ve used...
Read more
Company wrote 0 private or public responses to the review from Oct 01.
2.1
#1370129
Reply to reviews
I am currently working on my case, I bought a 2018 Thor Chateau 31. It is the biggest mistake of my life La Mesa RV has had it in there possession almost the whole year. My warranty will run out in February 2019 and I have only put a little over 2200 miles on it. Came...
Read more
Company wrote 0 private or public responses to the review from Sep 30.
Anonymous
Kb7784

I have come back to post that LA Mesa Rv says they have fixed the problems with the RV. I will be going over there to see at the beginning of the week. Hopefully after all thi...

1.2
#1369884
Reply to reviews
Show

La Mesa Rv - Rv needs to be fixed

I just brought a 39ft 5th wheel at your La Mesa Rv in Sanford Fl it cost me over 32,000.00 dollars they were suppose to detail the hold rv inside and out including the roof well they didn't fix the seals around the skylights and front cap they told me that they were not going to have someone come out to fix them and that is not sitting well with me they need to send someone out to fix the problem because I I'm not a happy customer
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 24.
3.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1364479
Reply to reviews
I read many negative reviews on these jerks and should have known better than to proceed with them. I questioned salesman John and manager Sam regarding their horrible reviews. They assured me things have changed and to please take a chance. That was my first mistake!...
Read more
Company wrote 0 public responses to the review from Sep 14.
#1355739
Reply to reviews
Purchase went smooth. Drive away and all has been forgotten that you were a customer. Bought a Class A beginning ot 2018. 1st trip out the satellite did not work and issue with leveling system. We brought it back in and they told me that dish was bad and leveling...
Read more
Company wrote 0 private or public responses to the review from Aug 12.
#1327765
Reply to reviews
Show

La Mesa Rv - Service Department

We showed up early to a appointment was told this interfered with the service person's lunch by the service person..."Jessie". Great sevice department second time they have pissed us off...first time we had to split a cost with them over a hitch install....great place, really. instead of stars.
Company wrote 0 public responses to the review from Aug 07.
#1323865
Reply to reviews
It's the classic tale of bait and switch. We picked out the RV we wanted, sat down to do the paperwork and were told our RV would be delivered on Saturday of this week. Monday we received a phone stating that someone had already purchased that RV. But don't worry they...
Read more
Company wrote 0 public responses to the review from Aug 06.
1.0
#1323063
Reply to reviews